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Frequently Asked Questions

What is SUP?
Stand Up Paddleboard is a low impact sport that requires very little time to learn. It provides a full body workout that strengthens your core muscles and improves balance and coordination. Plus it's tons of fun!
Do I need to be experienced?
Absolutely not! You do need to be able to swim. It takes only a few minutes to get you comfortable on a board. Your instructor will give you a great on the beach lesson to help you feel comfortable even before you get on the water.
Is SUP good for kids?
Yes. SUP is suitable for ALL ages.
Will I fall off?
You might. However, it is very easy to get right back on. The boards are very stable and easy to climb onto from the water.Your instructor will also give you instruction on how “not to fall”.
What should I bring?
Dress like you are going to the beach. A swimsuit, shorts, shirt, sunscreen, hat, visor and towel are suitable. Generally, SUP is done barefoot, but water shoes are welcome.
Do we need to arrive early?
You may want to arrive at the beach a few minutes early to meet the instructor.
What is your cancellation policy?
We require you to cancel 48 hours in advance to receive a refund. Our guides are scheduled based on booked reservations.
What about inclement weather?
We do sometimes experience rainy days, or days when the wind is too strong, or the ocean is too choppy to provide a safe, enjoyable experience. In that event we reserve the right to cancel or re-schedule your activity at anytime, and you will receive a voucher for the full price of your booking or rental.
Disclaimer
We go to great lengths to ensure your safety and enjoyment. All of our guides are certified in CPR and were trained as lifeguards. We require leashes and life jackets on all of our paddleboards. All of our equipment is meticulously maintained. We have comprehensive training protocols, and measures in place to avoid negligence. However, the nature of our business is inherently risky, and while we will make every attempt to keep our guests safe, accidents can and will happen. While paddleboarding , you are ultimately responsible for your own safety. You will be asked to sign a liability release, indemnifying and holding SSI SUP harmless should you experience any injury or death while on our tours / rentals. We ask that you carefully read the Release before signing, and understand that by signing you are assuming all responsibility for your actions.


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